Our Competitive Differentiator
Our participation in learning ecosystems with international coaches and leaders continues to provide the latest in advances in transformational coaching, business agility, and organizational performance.
Our combination of Lean, Theory of Constraints, and Agile allows us to coach you in quickly identifying and resolving systemic issues that cause inefficiency.
Our experience in data processing and business intelligence provides ways to automate the key product delivery metrics your need.
Business Agility Consultant, Coach, and Trainer
Paula saw a pattern of gaps in Agile transformations that had a human cost to teams, organizations, and customers. Her search to make a difference is why she is a contributing member of some of the leading learning ecosystems in these areas constantly sharing experiences and ideas:
- Systems Thinking
- Transformational Coaching
- Organizational Performance
Paula empowers other Agile coaches and leaders.
Paula has successfully utilized value-stream mapping and flow mapping models to improve relationships between business groups or between business groups and IT while eliminating waste in processes. She embraces pattern-based systems thinking and empirical process control in her roles as a product owner, scrum master, and Agile coach. Doctors, nurses, purchasing directors, lawyers, product managers, and sales teams have noted that Paula understands their domains quickly and provides enabling capabilities. Her solutions have been deployed to multiple lines of business, positively impacting patient safety. She has had the experience of "Badass: Making Users Awesome" and wants to empower teams to have that same experience.
By working closely and iteratively with key business users, Paula has had customers, lead architects, engineers, and leadership thank her for "being their lifeboat in a project" or "changing their work and making it fun."
Paula's background in both business and in most IT roles gives her a holistic perspective and the ability to empathize with engineers, customers, leaders, and business owners.
Paula has received standing ovations from teams for her work at the team level.
Paula's love of adventure has meant that she has courageously experimented with new patterns and approaches including the Theory of Constraints and she keeps enticing Rich to join her in webinars, workshops, and training.
Rich is an Agile coach with a passion for helping organizations take a breadth-first approach to business agility.
Rich loves co-creating free web-based games with his friends and Paula to help organizations and teams reinforce concepts including mindsets, Scrum values, and Scrum roles. Rich and Paula have used these games in Agile training sessions, team retrospectives, and coaching sessions with leaders. See our Games & Tools page for more details.
Rich is Senior Manager & Agile Coach at CapTech Consulting.